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Situations Vacant

What are we looking for?

We are looking for passionate, motivated independent thinkers who care as much as we do!

Administration is at the heart of everything we do, for all roles we need people who are highly organised, not afraid of filing and can write a good letter!

What skills are we looking for?

Organisation: Exceptional attention to detail and ability to manage multiple priorities

Communication: Outstanding written and verbal communication skills while dealing with all kinds of people

Technical Proficiency: Strong IT skills, proficient in Microsoft office

Problem-Solving: Practical approach to resolving challenges

Initiative: Self-motivated with the ability to anticipate needs and take relevant action

Juggling: The ability to keep all your balls in the air at once

Lettings Operation Manager

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The Role

As Lettings Operations Manager, you will be responsible for the day-to-day leadership, performance and compliance of the lettings department.

Managing a substantial portfolio spanning Residential, Commercial and Agricultural properties, you’ll ensure high standards of service, minimise void periods, maximise occupancy and oversee the smooth management of properties between tenancies.

This is a hands-on leadership role requiring strong organisational skills, commercial awareness, attention to detail and the ability to lead people effectively.

Key Responsibilities

· Lead, motivate and develop the lettings team

· Oversee all aspects of property management between tenancies, including compliance, maintenance and refurbishment works

· Manage contractor relationships and monitor service delivery

· Manage departmental budgets and expenditure

· Minimise void periods and maximise portfolio performance

· Ensure compliance with current lettings legislation and industry regulations

· Produce management reports and monitor departmental performance

· Identify opportunities to improve systems, processes and service standards

· Work closely with senior management and other department heads to support wider business objectives

About You

You’ll be someone who takes pride in running a department as if it were your own.

You’ll be highly organised, commercially aware and confident making decisions. You’ll enjoy improving systems, leading people and maintaining high professional standards.

Success in this role requires excellent attention to detail, strong communication skills and the ability to balance operational priorities with longer-term business objectives.

Essential Skills & Experience

· Experience leading, managing or developing a team

· Strong organisational and administrative skills

· Commercial awareness and the ability to drive performance

· Excellent communication and relationship-building skills

· Ability to manage multiple priorities and make sound decisions

· Strong IT skills and confidence using business systems

· Full UK driving licence and access to your own vehicle

Desirable Skills & Experience

· Lettings or property management experience

· Knowledge of lettings legislation and compliance requirements

· Experience within property, sales, operations or service-led businesses

· Experience managing budgets, contractors or operational performance

· ARLA qualification or equivalent industry accreditation

Working Hours

· Monday to Friday, 9:00am – 5:30pm

· Alternate Saturdays, 9:00am – 1:00pm

Competitive salary of £38,000 – £42,000 depending on experience, capability and contribution

Tenancy Manager

Job Description:

Challenge Limited is seeking a passionate, proactive and highly organised Tenancy Manager to manage a portfolio of residential properties, ensuring tenancies are handled efficiently, professionally and fully in line with company procedures and current UK legislation.

Key Responsibilities

  • Proactively manage a diverse portfolio of residential tenancies, ensuring compliance with company procedures and all relevant UK legislation.
  • Carry out regular property inspections, identifying tenancy issues and ensuring properties are maintained in line with tenancy agreements.
  • Manage tenancy renewals, arrears, disputes and end-of-tenancy processes in a timely and professional manner.
  • Ensure the prompt collection of rent and actively manage arrears, working constructively with tenants to resolve payment issues.
  • Maintain accurate and up-to-date tenancy records using property management software.
  • Prepare and complete court paperwork, including documentation for small claims and possession proceedings, ensuring full legal compliance.
  • Produce regular reports for the wider business, including updates on portfolio performance, key issues and relevant legislative changes.

About You

  • Strong working knowledge of UK property and tenancy legislation.
  • Excellent written communication skills, with particular strength in formal and professional letter writing.
  • Able to manage your own workload and tenancy portfolio effectively.
  • Professional, proactive and solutions-focused approach.
  • Previous experience in property or tenancy management is highly desirable.

Pay: £26,000.00-£30,000.00 per year

Working Hours

· Monday to Friday, 9:00am – 5:30pm

· Alternate Saturdays, 9:00am – 1:00pm